Listen, listen, and listen
People want to know that they are being heard. Really listen to what the other person is saying, instead of formulating your response
2. Who you are talking to matters
Effective communicators target their message based on who they are speaking to, so try to keep the other person in mind, when you are trying to get your message across.
3. Body language matters.
This is important for face-to-face meetings and video conferencing. Make sure that you appear accessible, so have open body language
4. Check your message before you hit send.
Spell and grammar checkers are lifesavers, but they are not foolproof. Double check what you have written, to make sure that your words are communicating the intended message.
5. Be brief, yet specific
For written and verbal communication, practice being brief yet specific enough, that you provide enough information for the other person to understand what you are trying to say
7. Sometimes it’s better to pick up the phone.
Email is great, but sometimes it is easier to communicate what you have to say verbally.